We recommend booking at least 24 hours in advance. In many Italian cities we can still arrange cars, minivans or minibuses with 2–3 hours’ notice, subject to availability.

We accept cash, credit cards and bank transfer (ideal for companies or agencies). Payment is made in advance only.

Yes. Upon request we issue a regular invoice for private customers or companies. Please inform us when booking and provide full billing details.

You can cancel or change your booking without fees up to 24 working hours before the scheduled time. For late cancellations, a partial fee may apply according to the service terms.

We continuously monitor arrivals and departures. The driver will wait at no extra cost for a reasonable time (usually up to 30 minutes at airports). For longer delays, please call +39 333 1007017 and our booking center will adjust the schedule and fare, subject to vehicle availability.

Yes, you can travel with large suitcases, sports equipment or strollers. Please inform us in advance so we can assign the most suitable vehicle and adjust the fare if needed.

Small pets are allowed provided they travel in a carrier. For medium or large dogs, a dedicated vehicle can be arranged; carriers are required to comply with safety standards.

For safety and hygiene reasons smoking is not permitted on board. Sealed drinks are fine to bring and consume outside the vehicle during planned stops.

Certainly. You can request one or more intermediate stops through our booking center. Please note that detours or extended waiting times may affect the final price.

Yes, we provide approved child seats and boosters for all ages. Please specify this when booking to ensure the correct equipment is available.

We offer sedans, minivans and minibuses up to 8 seats, ideal for families, groups or corporate transfers. All vehicles are recent, air-conditioned and driven by licensed professional chauffeurs.

Yes. Besides transfers to/from airports, stations or hotels, we provide tailored services for business trips, events, shopping tours or day trips throughout Italy.

Fares depend on distance, time, vehicle type and number of passengers. Highway tolls and fuel are included in the quote; extra stops, additional tolls, meals or overnight stays are communicated in advance and quoted separately.

You can reach us at +39 333 1007017 or +39 035 3844410, or by email at reservation@italytransfer.com. Our customer service is available daily for information and support.